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Business Coordinator/ Quality Assurance Analyst
Location:Wayne, PA
Team:Underwriting Technology
Job Type:Information Technology
FT/PT Status:Full Time
Job Description

We require an individual who can learn, understand and communicate about our company and business while challenging processes and workflows. This person will serve as a liaison between individuals who work on implementing business decisions and those who create the infrastructure needed to support those business decisions. As a liaison between teams, this person should offer creative solutions to safeguard our underwriting integrity, adapt to changes and anticipate future needs.

The successful candidate will have:

  • Effective communication style with a proven track record of developing collaborative business relationships
  • Strong analytical skills; attention to detail/thoroughness with the ability to think critically and creatively
  • Solid problem-solving and decision-making skills
  • A positive attitude with strong team orientation
  • The ability to independently prioritize work and to adapt quickly to changing business needs
  • Insurance knowledge and/or testing experience and desire to learn
  • Ability to learn quickly


Essential Functions:

  • Understands business needs by learning our products, workflows, processes and systems
  • Questions and constructively challenges conventional practices
  • Provides options and offers solutions to ensure the end product is delivered efficiently, accurately and within scope
  • Works collaboratively with team members and independently manages assigned tasks
  • Creates and executes test plans and test cases to validate the accuracy of projects
  • Provides clarification or guidance to IT Developers on specifications
  • Utilizes various utilities to update systems to support business/customer needs
  • Coordinates with team to ensure that all testing/development tasks are completed as scheduled
  • Develops and maintains collaborative business relationships
  • Troubleshoots issues reported by users and works with necessary parties to research, identify and implement a resolution


Desired Skills and Experience

College Degree or equivalent industry/technical experience
Guidewire experience a plus