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Part-time Customer Service Associate
Location:Wayne, PA
Team:Instant Quote
Job Type:Underwriting
FT/PT Status:Part Time
Job Description

USLI is seeking individuals to work on its Instant Quote team, servicing incoming telephone calls and web chats from brokers and agents. Candidates must be able to project the “USLI Experience” by providing excellent service through telephone and online communication and work effectively in a fast-paced environment. This position requires a positive and friendly attitude, a high service mindset, strong verbal and written communication skills and problem solving abilities.  The ability to be assertive, multi-task and transition efficiently between tasks is required. Some customer service, call center experience and insurance-related coursework is preferred but not required. This position is part time, subject to a maximum of 29 hours per week, year round.  Hourly compensation is $20 to $24 depending on extent of experience. We will work with your availability to create a set weekly schedule typically between the hours of 10 am and 7 pm. In response to the COVID19 pandemic, USLI has chosen to work remotely (from home) until further notice. This includes training and onboarding for all new hires. All applicants must be able and willing to return to onsite employment in Wayne, Pa once we decide to return to working from our physical offices.