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Underwriting Assistant- Oak Brook, IL
Location:Oak Brook, IL
Team:Midwest - Chicago
Job Type:Policy Services & Underwriting Support
FT/PT Status:Full Time
Job Description

Essential Functions:

This position works closely with insurance agents and brokers (our customers) in the binding of insurance, servicing of policies, and review/follow-up of underwriting information. The position encourages and creates opportunities for growth so team members can develop their insurance acumen for long term company advancement.

Other Duties and Responsibilities:            

·         Review and professionally handle all customer inquiries within our service promise with a focus on quality and efficiency

·         Strengthen customer relationships by providing excellent service through frequent phone and email communication

·         Work collaboratively with multiple departments to ensure best possible outcome for all inquiries while minimizing touches and providing excellent customer service

·         Evaluate applications, web search results and business quoted via the web

·         Work within underwriting authority and obtain underwriter approval when necessary

·         Apply critical thinking and underwriting mindset to all accounts

·         Pursue opportunities for growth and development through USLI University, continuing education, workshops and classes

·         Communicate ideas for procedural or workflow improvement

·         Complete departmental specific reports or projects

·         Assist in training new team members when ready

Specific Skills:

·         Strong organizational and written/verbal communication skills

·         Strong commitment to customer service and attention to detail

·         Ability to work independently in a fast paced team environment

·         Desire to learn and understand our insurance product offerings

Minimum Job Requirements:

·         Bachelor’s Degree or equivalent business experience

·         Property/Casualty insurance experience

·         History of continuing insurance education preferred