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Insurance Associate
Location:Wayne, PA
Team:Policy Issuance
Job Type:Policy Services & Underwriting Support
FT/PT Status:Full Time
  
Job Description

If you love to learn, enjoy a challenge and never stop short of providing “WOW-level” customer service, you may be just the person we’re looking for! 

As an Insurance Associate at USLI, you will build a strong foundation in Property and Casualty Insurance and contribute to our goal of being the number one service provider in the industry. You will provide support for our Underwriting and Underwriting Assistant teams by issuing insurance policies, handling customer correspondence and processing policy change requests.

This is your opportunity to begin your career with an insurance company who empowers its people to unleash their full potential through comprehensive training, accessible education and meaningful coaching. Our people are our number one asset and we are ready to invest in you! Top candidates will have strong organizational and communication skills, be detail-oriented, possess a customer service mindset and have a willingness to pursue continuing insurance education.


Essential Functions:

  • Provide exceptional service to our customers through attention to detail and quality review in the handling of policy delivery and customer inquiries or requests
  • Collaborate and execute on team goals with a group of energized and caring teammates
  • Learn the fundamentals of Property and Casualty Insurance through hands-on and self-directed training

Other Duties & Responsibilities:

  • Cross-train on various responsibilities including endorsement processing, premium reporting and workflow management
  • Pursue opportunities for insurance education and training as well as personal and professional development
  • Train and coach new team members

Minimum Job Requirements:
  • Ideal candidates are beginning an insurance career in an entry-level role or have less than 3 years of professional experience
  • Insurance related educational coursework desired but not necessary

Specific Skills:
  • Above average analytical and decision-making skills
  • A service mindset, strong work ethic and a coachable attitude
  • Strong written and verbal communication skills
  • Comfortable working on a computer and have experience using multiple programs
  • Ability to work both independently and with a team in a fast paced environment
  • Desire to learn insurance and complete professional designations and other insurance education

At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.

USLI provides full-time community members with a comprehensive benefits package, access to wellness programs, continuing education resources, and multiple opportunities to get involved with charitable organizations.

In response to the COVID19 pandemic, USLI is working toward returning to our physical offices. Our team members are currently working in a hybrid model with the goal of returning to 75% onsite employment for all Community Members (unless job description indicates otherwise) as of June 2023.