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Senior Unified Communications Engineer
Location:Wayne, PA
Team:IT Operations
Job Type:Information Technology
FT/PT Status:Full Time
  
Job Description
Provide highest level of support, administration and troubleshooting for legacy phone system.  Work with business teams to implement initiatives and solutions to increase our telephony capabilities.  Build and support advanced ACD phone functions.  Experience with migration of legacy phone systems with advanced capabilities to cloud based solutions.  

Project Planning: Be technical contributor and driver for our future goal of having a cloud based unified communication systems allowing for full interaction between computers, phones, mobile devices, Microsoft Teams, USLI in-house insurance and financial systems, as well as future initiatives involving other technologies as they become available.  

Networking:  Diagnose and troubleshoot advanced telephony related network connectivity problems, specifically regarding remote office and teleworker users.  Configuration network switches, protocols, ports and overall traffic flow as related to telephony and unified communications. Networking:  Diagnose and troubleshoot advanced telephony related network connectivity problems, specifically regarding remote office and teleworker users.  Configuration network switches, protocols, ports and overall traffic flow as related to telephony and unified communications. 

At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.

USLI provides full-time community members with a comprehensive benefits package, access to wellness programs, continuing education resources, and multiple opportunities to get involved with charitable organizations.

All positions are required to work on-site 75% of the time unless indicated otherwise in the job description. Candidates can discuss additional details with the hiring leader.