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Job Title: Litigation Management Analyst
Location: Wayne, PA
About Us: At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you’ll have the opportunity to shape the future of insurance and make a meaningful impact.
Your Role: You will be responsible for ensuring quality and cost-effective litigation management, supporting claims examiners and leadership, and overseeing external claims vendors. This role requires a strategic approach to vendor management, internal collaboration, and process improvement to achieve sound claim resolutions.
Key Responsibilities:
Screen and appoint new claims’ vendors: Consult with various resources to locate potential vendors as suitable business partners for vendor panel, including contract negotiation and attend screening visits of potential vendors via in-person and virtual visits.
Evaluation of claims vendors: Assess compliance with USLI protocols; Evaluate vendors through firm visits, mediation/trial attendance, file audits, bill audits, soliciting feedback from examiners and leaders as well as focus on quality, cost effectiveness, and goal-oriented strategy communication.
Communication with vendor panel: Maintain open lines of communication with vendors and provide feedback on their performance and conduct in-person visits at vendor offices across the country and Canada.
Campaign our story: Continually campaign our Claim Department Story.
Address issues with billing: Negotiate billing rates; Conduct review of legal bills to ensure compliance with Retainer agreement to ensure that expense authority and next steps are in place. Making sure any billing concerns are discussed directly with vendors.
Internal communication with claims leadership: Identify and address areas for individual coaching or global training needs within claims with focus on sound litigation management and attorney direction. Recommend process/procedures to support sound litigation management and examiner/counsel partnership.
Review and approve motions: Review of all dispositive motions, appeals and other motions.
Attend mediations and trials: Observe and assess defense counsel at mediations, oral arguments, and trials across the country. Provide feedback and coaching. Ensure stellar results are achieved.
Trial Preparation: Provide help and resources to claims examiners and defense counsel on files going to trial. Review deposition transcripts, pleadings, motions, case law, experts, etc. in preparation for trial.
Special Projects: Complete Special Projects assigned by Litigation Management Team Leader and/or Litigation Management Team Captain.
What You’ll Bring:
Communication skills: Strong oral and written communication with an ability to engage with both internal teams and external vendors effectively.
Analytical thinking: Ability to evaluate complex legal documents and vendor performance while providing actionable feedback.
Organizational skills: Strong time management and ability to manage multiple projects in a fast-paced environment.
Problem-solving abilities: Proactive approach to identifying issues and implementing solutions to improve litigation outcomes.
Independence and teamwork: Capable of working independently while contributing to team goals and supporting collaborative efforts.
Qualifications:
Juris Doctorate (JD) required.
3+ years of litigation experience as a practicing attorney, litigation management experience within an insurance company, claims handling experience, or equivalent transferable business experience.
Passion and drive can be just as important as experience. If you’re excited about this opportunity, we’d love to hear from you!
Position affords 5 days per month to work remotely.
What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite, and more than 450 annual personal and professional development courses. Explore more company benefits.
Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.
