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Litigation Management Team Leader
Location:Wayne, PA
Team:Claims
Job Type:Claims
FT/PT Status:Full Time
  

About Us: At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you’ll have the opportunity to shape the future of insurance and make a meaningful impact.

Your Role: As the Litigation Management Team Leader, you will oversee a team of professionals who provide strategic guidance and support to the law firms that represent our policyholders and company. You’ll be responsible for maintaining high standards across litigation management, evaluating law firm performance, coordinating continuing education and helping drive subrogation efforts. Your leadership will ensure that both internal claims professionals and external attorneys are aligned in delivering exceptional results and service.

Key Responsibilities:

  • Team leadership: Lead a team supporting USLI’s approved panel of attorneys defending policyholders and the company in litigation

  • Oversight: Collaborate with claims examiners to ensure compliance with litigation standards, while holistically evaluating firm performance

  • Counsel screening: Identify, screen and appoint new approved attorneys and firms through research and on-site visits

  • Performance valuation: Conduct firm visits, attend mediations and trials, perform file, bill audits and gather internal feedback

  • Communication: Maintain strong relationships with firms and attorneys and ensure clear communication and alignment with company goals

  • Billing oversight: Lead billing team to review legal invoices for compliance and appropriate expense management

  • Internal training and communication: Work with claims leadership to identify coaching and training opportunities in litigation management

  • Continuing education: Coordinate 12+ hours of adjuster CE annually (Florida-approved) and facilitate legal training seminars

  • Trial support: Ensure trial files are prepared and attorneys receive appropriate guidance and resources to achieve positive outcomes

  • Subrogation: Lead subrogation specialists in pursuing recovery on paid first-party property files

What You’ll Bring:

  • Leadership: Ability to lead, coach and hold a team accountable while fostering individual growth

  • Litigation expertise: Deep knowledge of legal processes and law firm management

  • Communication: Strong interpersonal skills for internal collaboration and external relationship building

  • Judgment: Decisive and deliberate decision-making with a focus on strategic outcomes

  • Adaptability: Ability to tailor coaching and oversight based on team member strengths and firm performance

Qualifications:

  • JD required

  • Minimum of five years of litigation management experience

  • Strong time management, project oversight and analytical skills

  • Willingness to travel one to two times per month, with some overnight stays required

  • Minimum of 7-10 years of supervisory or leadership experience

Passion and drive can be just as important as experience. If you’re excited about this opportunity, we’d love to hear from you!

Position affords five days per month to work remotely.

What We Offer:

One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based tri-annual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite and more than 450 annual personal and professional development courses. Explore more company benefits.

Why USLI?

At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.