Back to Open Opportunities Returning Applicant? Login Now Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.
Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program
U.S. Benefits
Canada Benefits
About Us: At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you’ll have the opportunity to shape the future of insurance and make a meaningful impact.
Your Role: As a SIU Claims Specialist, you will support the claims organization through the handling of special investigation claims where fraud is suspected. Once red flags are identified, you will collaborate with the claims examiner to determine next steps using independent investigators and other experts as needed. Investigations will involve gathering pertinent facts, statements, and documents, and analyzing whether fraud is reasonably perceived. You will manage files proactively toward final disposition through effective diary use, direction of independent investigators, maintaining a log of all SIU claims, and executing strategies that drive successful fraud investigations. Clear and thorough documentation will reflect activity and outcomes throughout the process.
Key Responsibilities:
Program oversight: Ensure the quality assurance of the SIU/Fraud program
Regulatory compliance: Complete annual reporting to the state of California and report fraud to applicable state fraud units
Customer service: Respond to internal and external inquiries the same day via phone and email, adhering to established claim service promises
Special projects: Assist with completion of projects assigned
Ongoing development: Enroll in continuing education to maintain state licenses and support personal and professional growth through the annual Individual Development Plan
What You’ll Bring:
Customer focus: Strong commitment to service and responsiveness
Clear communication: Excellent oral and written skills to interact with a variety of stakeholders
Critical analysis: Ability to identify key issues, evaluate evidence, and apply sound judgment
Strong organization: Time management and prioritization skills in handling multiple investigations
Team collaboration: Ability to work effectively both independently and as part of a team
Technical proficiency: Skilled in Microsoft Word, Outlook, Excel, and accurate keyboarding
Qualifications:
Education: College degree or equivalent industry designations or experience
Experience: 2+ years of relevant claims experience, such as examiner, adjuster, paralegal, attorney/lawyer, or other transferable roles
Industry knowledge: Familiarity with liability and/or first-party property, multi-jurisdictional claims, or advanced degrees is a plus, with a willingness to pursue continuing insurance education and adjuster licensing
Passion and drive can be just as important as experience. If you’re excited about this opportunity, we’d love to hear from you!
Position affords five days per month to work remotely.
What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while on-site and more than 450 annual personal and professional development courses. Explore more company benefits.
Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.
